The outsourcing of IT tasks and processes to one or more providers or the external purchase of services is usually associated with a high expenditure and risks which are not to be underestimated. The legal control and design must serve to ensure the particular success in all phases, from the decision process as far as a possible exit.
Here we place particular emphasis on close cooperation with technical departments in order to legally reflect the technical and project-related requirements from the beginning of the project as required.
- Confidentiality agreements
- Tender documents (RfP)
- Due diligence
- Service level agreements (SLAs)
- Change management / contract management
- Data protection and IT security
- Legal control of the transition and operation
- Conflict solving/arbitration